STARLINK® Safety and Security

STARLINK Safety and Security[1] offers services designed to help you in your time of need by keeping you and your Subaru safe whether you are in your vehicle, at your computer, or on your mobile device. Available on select 2020 models, these services enhance your Subaru experience with access to emergency services and convenience features. These include Automatic Collision Notification, Enhanced Roadside Assistance, Stolen Vehicle Recovery, Remote Services, Vehicle Diagnostic Alerts and more.

STARLINK Concierge

STARLINK Concierge is like having a personal assistant on every drive. This package brings you in-vehicle, real-time assistance with restaurant and hotel reservations and purchasing tickets for sporting/theater events. Your STARLINK Concierge can also help you search for points of interest and schedule service appointments at your preferred Subaru retailer, all at the touch of a button. 

Vehicle Alerts

Using MySubaru.com or the MySubaru mobile app, you can set up different Boundary, Speed, and Curfew alerts to manage the drivers who use your Subaru vehicle. If any of these alerts are triggered, you will receive a notification.

Boundary Alerts: Draw a square or circle on a map to indicate areas that your Subaru is not supposed to leave or enter.  

Speed Alerts: Set a speed limit for your Subaru and receive an alert if the vehicle exceeds it.  

Curfew Alerts: Set up curfew periods when your vehicle should not be turned on. If any of these Vehicle Alerts are triggered, you will be notified.

Remote Engine Start with Climate Control 

Enjoy the convenience of remotely starting your vehicle and adjusting the temperature via the MySubaru app on your smartphone so that your journey is comfortable from beginning to end. 

Automatic Collision Notification

Automatic Collision Notification will alert a STARLINK Customer Care Advisor 24/7/365. The advisor will then promptly communicate via the speakers in your car and alert the appropriate first responder.

Enhanced Roadside Assistance

Press the blue “i” button on your overhead console for nonemergency roadside assistance, and help can be sent to your GPS location.

SOS Emergency Assistance

Press the red “SOS” button in the overhead console to get connected to your STARLINK Customer Care Advisor from anywhere in the U.S., Alaska, Hawaii, and the District of Columbia.