The 2022 Subaru Love Promise Customer and Community Commitment Award

The 2022 Subaru Love Promise Customer and Community Commitment Award

We've been nationally recognized for our dedication to our customers, our community, and the Subaru Love Promise.

We're honored to receive the 2022 Subaru Love Promise Customer and Community Commitment Award. This award nationally recognizes elite Subaru retailers who provide an exceptional customer experience at every interaction with Subaru. These retailers have also demonstrated an outstanding commitment to supporting passions and causes in their local communities in important areas such as the environment, community, health, education, and pets.

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What is the Subaru Love Promise?

Subaru and our retailers believe in making the world a better place and the Subaru Love Promise is our vision of respecting all people. This is our commitment to show love and respect to our customers and to work to make a positive impact in the world.

How is Stateline Auto Ranch Subaru dedicated locally to the Love Promise?

Our Love Promise can be seen in various partnerships with local charities and non-profits. We're grateful for the opportunity, not only to be a part of our community, but to serve it as well.

Ani Care Shelter

Annex Charter School

Meals on Wheels

Saint Alphonsus

Did Stateline Auto Ranch Subaru go above and beyond, provide exceptional service, or support causes that are important to you? We'd love to hear about it.

Love Promise Stories from Stateline Auto Ranch Subaru

Subaru and Stateline Auto Ranch Subaru believe in making a positive impact on the communities in which we live and work. We uphold that belief through our Love Promise Community Commitment. Every month, we select inspiring stories from customers and partners from around our area who strive to support our collective commitment and feature them here

Daycare Clean Up - Juan F

Stateline Auto Ranch Subaru believes in making the world a better place, that is why we came together in freezing temperatures as part of our Subaru Love Promise Community Commitment. February 19, 2022, below freezing temperatures, a new playground needed to get prepped. This is how our story went: In February we learned a local day care’s lease was not going to be renewed and they had to be out by March 15th. This day care served almost 100 families in our small community and the impact of it not being open would hurt a lot of citizens. We met with the day care owners and help organize volunteer to assist them with their new facility, from the inside / out! Our Stateline Auto Ranch Subaru employees met at 8am on Saturday morning and started cleaning the back area which will become the playground. We cleared three trailer loads of debris out of the back, cut down multiple damaged trees and cut down hundreds of stocks of bamboo. When we were finished it was a huge transformation. We found a very nice deck buried in the back along with potential area for a nice sand box and hop scotch. The owners of the day care, were not only surprised that we showed up to help, but very surprised and grateful that so many of us participated and make quick work of an overwhelming disaster. Helping any community member is what we do best at Stateline Auto Ranch Subaru and we look forward to our next community project!

Little Dizz Day Care
Daycare Clean Up

Parade of Horses - Dillon M

The past two years have been very trying on so many people, including our elderly and shut-ins. They had very limited time in person with loved ones and friends, if they had any time at all. They were unable to attend any of the very limited community or social events that were held. I couldn’t accept the thought that there are so many who could not enjoy life as we knew it, so I came up with an idea to bring a little cheer and happiness to a few of the elderly in our community. Knowing ahead of time the weather would be cold and snowy, I passionately moved forward with my plan. I called an assisted living facility to get permission to carry it out, which they thought was a GREAT idea! I rallied my family, friends & co-workers, and had them saddle up! Yes, saddle up. We provided a private horse parade for the residents of this facility. It was a complete hit. The emotion and cheer from the windows of these residents brought tears to our eyes, it was so emotional and satisfying to bring them joy. We were allowed to ride our horses right up to the windows and allowed the residents to pet and love on our animals. As part of the Stateline Auto Ranch Subaru team, I feel it is important for everyone to give a little time to bring love and happiness to one another. This was definitely one of the best community support events we could have done for a group of individuals who committed their lives to better our futures. Thank you, Subaru for “Subaru Loves”, the focus you put on sharing the love in so many ways, and encouraging all of us to think outside our own timelines and give a little back.

Parade of Horses

Ontario Oregon Winter Shelter - Priscilla G

Community in Action was lucky enough to be given blankets from State Line Auto Ranch Subaru. Our agency serves Malheur and Harney County and operates programs designed to alleviate poverty. These blankets were used specifically for our homeless and unstably housed individuals and families in the area. We were able to provide blankets to each person entering our Winter homeless Shelter. There they receive shelter through the winter and provided with services to assist the individual or household find stable housing and resources. A lot of these families and individuals have limited possessions so being able to provide them with blankets, food, and basic needs really helps give them hope in moving forward. Unfortunately due to limited space we are not able to provide shelter to our full homeless community. Subaru was able to provide our agency with over one hundred blankets. We have been able to provide these to anyone identifying as literally homeless and in need. This very much helps with our agencies mission and gives some ambition to move forward. We would like to thank the Stateline Auto Ranch Subaru with supporting our efforts in serving our community.

Ontario Oregon Winter Shelter

Lights on Main Street - Ulises M

I've lived in the area my entire life, and started work at Stateline Auto Ranch Subaru two years ago. Fruitland has always felt like a small and united community. Throughout the year they hold several community events, one of my favorites is Lights on Main Street. It reinforces that feeling of small, united community that people here have come to love. Seeing the community come together to bring Christmas Cheer and Santa to Fruitland was such a nice feeling after a long year of uncertainties. It was good to know we could rely on St. Nick to bring us together to celebrate this wonderful time of year. Seeing the kids run around gathering stamps and collecting their prizes from different businesses was heart-warming. Hearing the cheers of the children as they rode in the fire trucks all night long with Santa, is proof as to why this community is better together. The joy, laughter, and feeling truly made it feel like Christmas came early this year. Giving back is what we do best and sometimes the biggest rewards are the smallest things we achieve. This year we had the pleasure of meeting the Grinch! He stopped by our Subaru booth and tried to steal our brand new BRZ. It was our Love for the season that made his heart grow three sizes and he settled for a picture with members from the Stateline Auto Ranch Subaru Team.

Lights on Main Street

Subaru Loves Pets- Ani-Care Animal Shelter, INC. - Amanda G

Once again, our favorite event has come and gone and we could not be happier about the outcome of the 2021 Subaru Loves Pets event. We had 13 dogs adopted with their new family telling us they heard about the event or had come to the event and had fallen in love with one of the dogs. That is amazing. Our dogs enjoy getting out to meet new people and see new sites. The playpen for the dogs is always clean, the staff LOVES to come play with the dogs and record videos of them to send to their friends and family. It is like having an event with 20 volunteers except they just work there! The goodie bags are always on point and help any new adopter transition our dogs into their homes much easier. We definetly couldn't of asked for a better Subaru Retailer to take us under their wings and help us find so many dogs new forever homes. Thank you Stateline Auto Ranch Subaru for once again going above and beyond for us and our pups!

Ani-Care Animal Shelter Inc.
Subaru Loves Pets- Ani-Care Animal Shelter, INC.

FHS Art Class Loves Learning - Deanna G

Subaru Loves Learning and AdoptAClassroom Dear Subaru, My name is Deanna Grimes and I teach Art at Fruitland High School, in Fruitland, Idaho. I just wanted to write this letter to thank you for adopting one of my art classes. Stateline Auto Ranch Subaru has made this a wonderful experience. The Subaru Loves Learning Program with AdoptAClassroom was a very generous donation for my students. I teach just over 140 students, grades 9th-12th, in Art 1, Art 2, Illustration, Introduction to Design, and Direct Studies Advanced Art. Many of my students aren’t able to purchase the needed art supplies for their art class and I operate on a very limited budget. Your donation has helped me to purchase quality art supplies for my students to succeed and advance in their artistic abilities. I was able to order 17 sets of Prismacolor colored pencils, pencil sharpeners, 100 lbs of air dry clay for sculpting and ceramics, high quality charcoal paper pads, drawing pads, illustration board, and bristol paper. These much needed supplies have been such a blessing to my program and students. Thank you so much for helping me to provide for my students and support their love for Art! I hope we can be a part of this great program again next year. Sincerely, Deanna Grimes Fruitland High School Art Teacher dgrimes@fruitlandschools.org(208) 452-4411


Subaru Loves Pets - Adoption Day 2021 - Helen D

Subaru Loves Pets—Adoption Day 2021! Stateline Auto Ranch Subaru hosted their dog adoption with Ani-Care Animal Shelter on Saturday, October 23rd. We had a very small break in the weather and were able to get four of the dogs adopted. Many people looking for dogs made appointments with the shelter to visit on Monday and so many generous people who have already adopted brought food, blankets and toys. Our communities are so fortunate to have a no-kill shelter that will take dogs from all over our area. Ani-Care Animal Shelter has taken care of hundreds of dogs and makes sure their shelter dogs are in good health before they leave. All dogs are spayed or neutered and all their shots are current before the shelter veterinarian signs off on them. If you have a lost dog or you are wanting to adopt one contact Ani-Care Animal Shelter in Nyssa. Serving Eastern Oregon and Southwest Idaho.

Ani-Care Animal Shelter
Subaru Loves Pets - Adoption Day 2021

Subaru Loves Learning CWI - Ted W

As part of Subaru Loves Learning, Stateline Auto Ranch Subaru reach out to the College of Western Idaho Technician Program and invited them to our dealership. CWI focuses on partnerships with franchise dealerships to ensure that they are providing the exact skills dealerships are looking for in the next generation of technicians. These young goal driven individuals come out of the program with certifications in AAS, ATC, ITC and BTC. During the visit they had an opportunity to tour the facility, equipment, service drive and a questions and answers. During the questions and answers portion of our visit we learned what’s important to career driven techs in today’s world. One of the most important to all of them was a road map to success and a support system to help them get there. Another was time flexibility, a clean and drama-free environment and a chance to grow. They understand the importance of vehicle respect, customer respect and fixing it right the first time. We were able to go through the advantages of working for the Auto Ranch but the advantage of working on Subaru’s and working in a Subaru Dealership. Subaru Loves Learning is targeted to Middle & High School students, we believe thinking outside the box and looking closer, down the road was a huge success. We accepted three applications from students wanting to enter our intern program. Our goal is to hire, pay, guide and set Stateline Auto Ranch Subaru up with completely trained and certified technicians for the future.

Subaru Loves Learning CWI

National Night Out - Helen D

National Night Out August 3, 2021 ~ Mesa Park, Fruitland, Idaho. Nationally, this event brings our local police departments, sheriff departments and other ems into their communities to help build relations and erode common misconceptions associated with law enforcement. This year our small community was faced with a very difficult situation, as our law enforcement agencies were very busy searching for a 5-year old boy who is missing from our community. When we were asked to help make this event a success, at the very last minute our “Love Promise” team stepped up. We were there to help set up the night before and the next evening we were there to help where needed. For fourteen years I was certified with SafeKids. As part of SafeKids, I helped educate kids and adults with different child safety activities. Keeping kids safe in and around vehicles including is a big focus including bicycle safety and fitting kids to bicycle helmets. This event was a great opportunity to help our community in many ways and to reconnect with community members. Stateline Auto Ranch Subaru is always willing and prepared to step up and provide volunteer where needed.

National Night Out

Memorial Weekend 2021 - Kathleen G

In 2018 we met this super sweet elderly lady named Kathleen, who came into Ontario Auto Ranch Subaru to buy a brand new car. She had no idea what she wanted but stated she wanted to drive them all. Three Saturdays in a row we took her out so she could make her decision. She finally decided on a new Subaru Crosstrek. Everyone got to know her and talked to her over weeks and many visits. She shared the story of the last wishes of her late husband, and love of her life. He had survived the war, serving in the Air Force and had survived his first round with cancer. One of his last wishes before he passed away was that she would buy a brand new car so he would always know she was safe. She continues to use (now) Stateline Auto Ranch Subaru for all her service, any questions about her car or stops to just say hi. In March of 2021 she had stopped in for a tire light that had come on. The service department got her taken care of and even washed and vacuumed her Crosstrek. While she waited she talked about how the last year had been so tough and she no longer felt safe to drive very far and certainly could not drive at highway speeds. A few tears dropped as she explained how she felt the need to visit the cemetery where her late husband was buried, because she had not been able to get there the last 2-years. Our Subaru Love Promise Team put our heads together and decided that one of us would spend the Saturday before Memorial Day 2021 with her. We put a quick plan in place, but it took some convincing for her to accept our offer. We had packed water, snacks and a sturdy chair so she could sit and spend as much time as she needed there. That Saturday morning we picked her up at her home, took her to the local nursery, so she could buy flowers to decorate his site and drove her 40 miles to the cemetery. This was one of the greatest things we, as team could have done. She was overwhelmed with the generosity and the love we shared with her. She offered to pay for gas, food and our time, we just smiled and said no thank you, this is for you, we have it all covered. She was so grateful that she had such kind and caring people in her life and that she was able to purchase her Subaru Crosstrek, and fulfill her late husband’s last wishes. We plan to do this again next year and bring a little love and hope to someone who is in need.

Memorial Weekend 2021